Do you simply say “Thank You” and move on, or do you take a
minute to tell them how much you really appreciate what they’ve done.
In my world I’m all about stepping up and supporting others
in whatever way they want or need. I do
it because I care about people, and truthfully, it makes me feel good to give.
Often someone will say “Thank you”, which is lovely. But occasionally someone will go further
than that, and let me know how much whatever I did has impacted them.
Studies have shown that one of the main reasons people like
or don’t like their jobs is how often their efforts are acknowledged and
appreciated. Appreciation and
acknowledgment are more important to people than money, benefits, etc. The most crucial thing is for people to feel
they are part of the team, and that what they are doing is making a positive
contribution to the group effort.
One way to give appreciation is to be specific. Saying, “Good job” or “Thank you” is nice,
but kind of hollow. However, when you
follow it up by identifying exactly what the person did, saying how it made you
feel or how it helped you, and comment on the qualities they exhibited by doing
it, people will really feel appreciated.
A good appreciation statement has several parts:
·
Be genuine and don’t expect anything in return
·
Be specific, use the person’s name, and identify
exactly what s/he did
·
Make eye contact and use open body language
·
Recognize the person as well as the deed. Note their
special character traits that allowed them to do this
·
Always be sincere
For example, if a coworker goes out the way to fill in for
you when you’re out of the office, you can say, “Thanks for filling in”. Or you can say, “It was great of you to step
up and fill in while I was away. You
are always thoughtful like that, and it’s wonderful to know you have my back.
Working with you is such a pleasure.”
Please comment so others can benefit from your wisdom and
experience
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