Last week I was talking with
my friend Steven, who asked me to help him streamline his office procedures.
One of the chores that requires much of his time is his bookkeeping, which he
does by hand! He said that its time consuming, but works for him because he
knows how to do it this way and feels comfortable with it.
Steven’s father initiated this accounting
method when he opened the business 30 years ago, and since then they’ve ‘always
done it this way’. In the early days
they were a small company with only 4 employees, and this was the best way
available to keep track of finances.
When Steven took over 5 years ago, the firm employed 52 people, and they
were still doing finances by hand!
Steven revealed that he’d thought
about switching to a computer accounting program because he knows it will save
time, give him access to all kinds of reports and tax information, and
streamline his entire bookkeeping operation.
However, he was having trouble letting go of how it had always been
done.
Does any of this sound familiar to you? Are there areas in your business or personal life where you are still doing things as they’ve always been done, even though it’s no longer efficient? Places where it’s probably time to make changes and grow, but for some reason you’re reluctant to actually do it? If so, you are definitely not alone. There are many reasons why people are hesitant to let go of doing things the way they have always done them.
Comfort Zone
One of the main reasons is that
doing something the way you’ve always done it keeps you in your comfort
zone. Your comfort zone is a very nice place
in which you are a capable, competent person who understands what is going on
and feels in control of it all. It’s a
pleasant, cozy, safe place to be. Why
would you want to let go of that?
However, the down side of your
comfort zone is that it keeps you stuck and stops your personal and
professional growth. It reinforces
using procedures that may be outdated or inefficient, and makes your business
vulnerable to your competition. It is
also a boring place to be, and robs you of the opportunity to grow, learn new
things and become the best you can be.
Fear of Change
Another reason people stay in
their comfort zone is the fear of change. Change often represents uncertainty,
and the unknown is a scary place. It’s
a place where, for a time, you feel inadequate and confused instead of
competent and capable. There is also
the fear that you may not be smart, good or clever enough to master the new
thing.
Many people spend their lives
doing everything they can to avoid fear.
However, the reality is that every change, anything new, will involve
some fear. The way to deal with fear is
to confront and move through it. Feel
the fear and do it anyway.
From Master to Novice
Another part of change is that
you go from being a master at something to being a novice. When something is new you begin the learning
curve all over again. In this situation
the fear of not being able to master the new thing is often very present and
can be a huge deterrent to making a change.
When you look at your life you
can see that you’ve already mastered this process many times. As a child you
probably moved through the school system, which is set up so children reach a
level of mastery and then become novices again. You started elementary school
in kindergarten, new to the idea of school.
You learned and adapted to the process and place, to the point where you
were comfortable and proficient in functioning within the system. Then you
moved to junior high school, with a whole new set of rules and systems, and
were suddenly a novice again. You learned and grew into junior high, and then
repeated the process again when moving to high school, college, into a job,
etc. With each step you expanded your
comfort zone. A process that was initially uncomfortable but eventually
empowering. Stretching your comfort
zone is one way you learn you are a capable competent person.
In Steven’s case, in order to
update his accounting he will have to go from being totally proficient with the
system, to being new and temporarily confused.
From being the person who knows how to handle it all to being the person
who has to rely on others while he’s in the learning process. Growth always involves a period of being
new, and new is always uncomfortable.
Why Have We Always Done it That Way?
Have you asked yourself why it’s
always been done that way? Often
systems are implemented because they are the best available at the time. However, as time passes and new ways of
doing things are created, what was once state-of-the-art may become outdated
and inefficient.
For example, when I was a child I
would stand holding the refrigerator door open while deciding on a snack. My mother would always tell me to close the
door because all the cold air was escaping.
Since she did that with me, I did the same with my children (we’d always
done it that way). Until one day my son
asked “why”? He pointed out that the
refrigerator was electric and constantly made more cold air, so it escaping
wasn’t really a problem. Of course, he was right! I’d never thought about why I
was delivering this message, so I asked my mother where it came from. She said that her mother always said it to
her, so she believed it and passed it along.
However, when my mother was a small child, refrigerators were actual ice
boxes, which were cooled by large blocks of ice. When the door was opened the ice melted faster and they really
did run out of cold air. When my
grandmother told her children to close the door, it was the right message for
the situation. As the message was
passed on from generation to generation, the situation changed and the fridge
no longer ran out of cold air. However,
nobody looked at the reason for the message.
We just kept doing it as we’d always done it.
In Steven’s case the accounting
system his father implemented was right for the time, but changes in technology
have refined the most effective way to track finances. It’s important to understand why the system
was created, what need it was designed to fill. Look at it and see if it is still the most efficient way to fill
this need, or if a more effective way is now available. This applies to how you run your personal as
well as your business life.
How Do You Know You're Stuck?
Sometimes you may not consciously
realize that you are stuck and that it’s time to make a change. When something
becomes a struggle, takes too much time, or feels like a huge chore, it may be
an indication that you are doing it the way it’s always been done rather than
the most efficient and effective way.
You can often identify what may have outlived its usefulness by noting
the things that are difficult, and asking yourself why you do them the way you
do.
What to Do
Once you have identified things
that may need a change, ask yourself:
·
Where did this procedure originate?
·
What was its original purpose?
·
Does this still apply?
·
Is there an easier way to accomplish the same goal?
·
What are the consequences of continuing to do things
the way we’ve always done them?
·
What will be the results of implementing a new process?
·
What is stopping me from implementing this new process?
·
What will I do about this?
(For a free
worksheet on looking at WE’VE ALWAYS DONE IT THAT WAY go to our website at www.insidejobscoach.com and click on
Resources.)
Once you've answered these
questions it’s time to move. Change the procedure, buy and learn the new
program, delegate to whomever can do the job, or completely let go of whatever
no longer applies.
After going through this process
Steven decided to take a leap of faith and implement a computer accounting
program for his business. He expanded
his personal and business comfort zone by hiring a professional to help him
become proficient in the new software.
He endured a brief period of feeling totally lost, and soon became as
skilled with the new system as he was with the old. The new system has accomplished his goal of streamlining his
accounting and providing him with more time to focus on other aspects of his
business. Steven has also renewed his sense of being even more empowered,
capable and competent.
So I ask you, where in your life
do you feel stuck or that you’re doing something just because it’s always been
done that way? What things might need
to change, but you are hesitant because you’re fearful of where it will take
you? What would you like to do about
it?
Please comment so others may benefit from your wisdom and
experience
For FREE worksheets on ways to empower yourself, see the
Resources Page on our Inside Jobs Coach
website.
If you'd like to bring positive changes into your life, we have the
perfect thing for you. Check out The Rapid Power Pack, and begin to create the life of your dreams.
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